Skills & Competencies for Office Services Assistant I

Office Services Assistant I job profile

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JOB SUMMARY for Office Services Assistant I

Supports office administrative functions and processes with assistance, backup, and coordination duties.

JOB RESPONSIBILITIES for Office Services Assistant I

Assists with planning and coordinating office-wide processes such as facilities maintenance, space planning, moves, equipment installations, and other events or projects with internal and external stakeholders. Monitors inventory and places orders for office equipment, supplies, or provisions. Processes mail, invoices, employee expense reports, reimbursements, and petty cash. Tracks time reports, attendance or time cards. May act as backup for receptionist, phone coverage, or assist HR activities such as employee onboarding, interview coordination, training initiatives, and other special projects. May be responsible for performing company database or system administration tasks, including data input, reporting, user support, and upgrades. Addresses routine day-to-day problems or coordinates with stakeholders to obtain solutions.

Office Services Assistant I SALARY RANGE

BASE 50%
$42,100
TOTAL 50%
$42,642
Job Level
A01
Job Code
OF13000068
Education/Degree
High School Diploma or Technical Certificate
Reports To
Supervisor

Office Services Assistant I Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Office Services Assistant I skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
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9 general skills or competencies (Job family competencies) for Office Services Assistant I

1 Job Family Competencies – Computer Literacy
Proficiency Level -2
Skill definition-Ability to use computers and related technology efficiently.
Level 1 Behaviors
(General Familiarity)
Describes how to navigate basic computer tools and software programs.
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Level 2 Behaviors
(Light Experience)
Conducts operating system or software installation and uninstallation.
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Level 3 Behaviors
(Moderate Experience)
Handles the basic troubleshooting of moderately complex software issues.
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Level 4 Behaviors
(Extensive Experience)
Develops the layout and production design for advertisements, brochures, and corporate reports using various software.
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Level 5 Behaviors
(Mastery)
Creates new computer software using coding languages like HTML, JavaScript, and CSS.
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2 Job Family Competencies – Data Control
Proficiency Level -2
Skill definition-Governing and managing data to achieve data governance and data management objectives.
Level 1 Behaviors
(General Familiarity)
Cites examples of best practices and techniques used in data control.
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Level 2 Behaviors
(Light Experience)
Assists in tracking data control activities to identify data flaws or anomalies for prompt resolution.
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Level 3 Behaviors
(Moderate Experience)
Analyzes data and audit results to identify data gaps and improve internal controls.
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Level 4 Behaviors
(Extensive Experience)
Develops and integrates data controls in projects to highlight critical data elements.
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Level 5 Behaviors
(Mastery)
Creates data quality and metrics to validate operating data control initiatives.
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3 Office Services Assistant I - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Office Services Assistant I
Proficiency Level - 4
5 Competency for - Office Services Assistant I
Proficiency Level - 5

12 soft skills or competencies (core competencies) for Office Services Assistant I

1 Core Competencies – Knowledge of Organization
Proficiency Level -1
Skill definition-Displaying in-depth understanding of our business vision, strategy, structure, operations, etc., and the ability to apply them appropriately.
Level 1 Behaviors
(General Familiarity)
Describes how one's roles and responsibilities contribute to organizational success.
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Level 2 Behaviors
(Light Experience)
Discusses the roles and responsibilities of own business unit.
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Level 3 Behaviors
(Moderate Experience)
Aligns own department's plans with the enterprise mission and vision.
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Level 4 Behaviors
(Extensive Experience)
Advises on how to solve problems using proper organizational channels.
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Level 5 Behaviors
(Mastery)
Drives the adoption of the latest technologies and tools to transform our business.
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2 Core Competencies – Innovation
Proficiency Level -1
Skill definition-The ability and process of implementing new ideas and initiatives to improve organizational performance.
Level 1 Behaviors
(General Familiarity)
Describes how our business makes money and our key business objectives.
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Level 2 Behaviors
(Light Experience)
Assists in designing business models and operating plans.
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Level 3 Behaviors
(Moderate Experience)
Analyses the business impact of demographic changes; suggests effective responses.
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Level 4 Behaviors
(Extensive Experience)
Consults on the selection and adjustment of the go-to-market strategy.
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Level 5 Behaviors
(Mastery)
Builds a conceptual model to ensure a continuous increase of business sense within our business.
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3 Office Services Assistant I - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Office Services Assistant I
Proficiency Level - 4
5 Competency for - Office Services Assistant I
Proficiency Level - 5

Summary of Office Services Assistant I skills and competencies

There are 0 hard skills for Office Services Assistant I.
9 general skills for Office Services Assistant I, Computer Literacy, Data Control, Data Entry, etc.
12 soft skills for Office Services Assistant I, Knowledge of Organization, Innovation, Attention to Detail, etc.
While the list totals 21 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Office Services Assistant I, he or she needs to be proficient in Knowledge of Organization, be proficient in Innovation, and be proficient in Attention to Detail.

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